After learning that the family of a friend who passed away requested to give to a charity in lieu of sending flowers, I attempted to cancel my flower order. I did this 4 days ahead of the order being sent. FTD's call center (in India?) offered to give a credit for a different order instead of canceling. I had to refuse and he "spoke to his manager" twice before saying my account would be credited in 5 days
6 months ago
FTD Flowers has a
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