Name: FTD Flowers
Address: 143 Mill Rock Road, Old Saybrook, Connecticut
Rating: 3.16

“I purchased Happy Birthday Flowers for my daughter's 30th birthday and she loved them. She said they were beautiful.”

Helpful Report

Posted 9 hours ago

We appreciate your review and appreciate you taking the time.

Posted 8 hours ago

“Do not order from this company.Save your money its absolute scam!! My friends aunt passed away.It was a long and painful and horrible situation for my friend's family. So I wanted to get flowers.I work at Safeway.I looked at our flowers and another Safeways Floral department.And they were not great or at least not good enough for what I was wanting for my friend's family. So I was looking on websites to get them delivered and I found the perfect perfect bouquet of flowers, it had angel wings and it was beautiful. I paid for the Deluxe edition, which was $20 more with an $80 bouquet of flowers when I see that the order had been delivered and where it was tracked from It was delivered by Safeway. It was a $40 set of flowers, and this company charged me $80 for them, and it was nothing. The same completely 100% different bouquet of flowers, it did not come with a vase. nor did it come with any of the flowers. Any other type of flowers that I had purchased and when I com service they refuse to give me a refund absolutely refused. Listen, this company needs to be shut down.These flowers were incredibly important to me to do something in special and they were absolutely disgusting , and I am incredibly upset ! I'm gonna write this review on every single website that I can find.And i'm gonna tell every single person how incredibly bad this website is!”

Helpful Report

Posted 21 hours ago

A supervisor has contacted you and left a voicemail, and sent an email about your experience. We understand this matter is important and want to ensure you feel supported. Please reach out if you need further assistance—we're here to help.

Posted 19 hours ago

“Placed a delivery order several days in advance of delivery for a standard bouquet for a birthday. You did not deliver on the date requested and did not alert me until that night. Unacceptable. Won't use you again”

Helpful Report

Posted 1 day ago

A supervisor has contacted you and sent an email about your experience. We understand this matter is important and want to ensure you feel supported. Please reach out if you need further assistance—we're here to help.

Posted 19 hours ago

“Fiesta flowers delivered on 2/28 were beautiful.”

Helpful Report

Posted 1 day ago

Thank you for taking the time to review your experience with our service.

Posted 1 day ago

“My friend was very excited to receive the bouquet! She said it was beautiful.”

Helpful Report

Posted 1 day ago

We appreciate your review and appreciate you taking the time.

Posted 1 day ago

“I was very disappointed with the flowers I had delivered to my granddaughter in Parrish, FL. Whatever florist you used in that city was sloppy. I attached the photos of what I ordered and what was delivered. It looks like they just shoved a handful of flowers into a vase and stuck a balloon in it. I know that at times the florists you use have to improvise, but this was disappointing.”

Helpful Report

Posted 1 day ago

A supervisor has reached out to you to discuss your experience, left a voicemail, and has sent an email regarding the resolution. We understand that this matter is important to you, and we want to ensure you feel supported. Please don't hesitate to contact us if you need any further assistance—we're here to help.

Posted 1 day ago

“Delivered on time and my grandaughter love it”

Helpful Report

Posted 1 day ago

We appreciate you taking the time to post about your experience.

Posted 1 day ago

“The arrangement that I ordered to be delivered for my sister-in-law's birthday looked nothing like the picture. She sent me a photo of what was delivered. Very disappointing. The photo on the left is what was delivered the photo on the right is what was ordered”

Helpful Report

Posted 1 day ago

A supervisor has contacted you and left a voicemail, and sent an email about your experience. We understand this matter is important and want to ensure you feel supported. Please reach out if you need further assistance—we're here to help.

Posted 1 day ago

“The price was good. They could not tell me the time of day they were being delivered. The flowers looked very nice - except did not match the photo but matched the style - which was nice….but the birthday balloon was halfway deflated !”

Helpful Report

Posted 4 days ago

A supervisor has contacted you regarding your order. We left a voicemail, so please reach out to us at your earliest convenience for further assistance.

Posted 3 days ago

“DO NOT USE FTD!!! I sent flowers to a very dear friend funeral and they looked dead. The arrangement did not look like the picture and the white roses and calla Lillies were brown. I was so embarrassed! When I called they wanted to resend the flowers. The agent who barely spoke English could not understand that you can’t resend funeral flowers. I had to fight to get my monies back. So not only am I upset about the loss of my dear friend I am so upset about the half dead flowers. Please don’t use ftd!!!”

Helpful Report

Posted 4 days ago

A supervisor has contacted you regarding your order. We left a voicemail, so please reach out to us at your earliest convenience for further assistance.

Posted 4 days ago

“I ordered flowers for valentines two weeks in advance and the flowers didn't come two days after and already wilted. Now I asked for refund and they said it was going to take 3-5 business days and it has been 10 business days and the refund hasn't shown up yet. I've followed up multiple times and all they say is "check with your bank". I would never recommend them....at all.”

Helpful Report

Posted 5 days ago

A supervisor has reached out to you to discuss your experience, left a voicemail, and has sent an email regarding the resolution. We understand that this matter is important to you, and we want to ensure you feel supported. Please don't hesitate to contact us if you need any further assistance—we're here to help.

Posted 4 days ago

“I paid an over 50% surcharge to have flowers delivered the next day to a friend in the hospital. It takes FTD SIX DAYS to deliver them. And they were sent via UPS!!! Used to be they were delivered by a local florist in the area - not anymore! So I get on a chat with "customer service". They offer to refund the delivery charge - useless since my friend never got them. They offer to send another delivery to her home (I never get an email saying there is an order on the way). Then their agent LIES TO ME and says everything is delivered by a florist. When I ask why my order was sent via UPS he hangs up the chat. Thank you FTD for ruining a wonderful business I used to be able to depend upon. I will never be using you again.”

Helpful Report

Posted 5 days ago

A supervisor has contacted you regarding your order. We left a voicemail, so please reach out to us at your earliest convenience for further assistance.

Posted 5 days ago

“I received pictures of the flowers that were sent I was embarrassed”

Helpful Report

Posted 6 days ago

We are contacting you for more information to help locate your order. Once we have the order details, we will reach out to assist.

Posted 5 days ago

“It was disappointing to only have dirt with some greens showing. Not at all what I thought I had ordered.”

Helpful Report

Posted 6 days ago

A supervisor has reached out to you to discuss your experience, left a voicemail, and has sent an email regarding the resolution. We understand that this matter is important to you, and we want to ensure you feel supported. Please don't hesitate to contact us if you need any further assistance—we're here to help.

Posted 6 days ago

“Flowers arrived on time but when my friend sent a photo, it did not even resemble what I ordered. Second time in a row this happened to the same friend. Very disappointing and will reconsider using FTD in the future.”

Helpful Report

Posted 6 days ago

We appreciate you taking the time to discuss your experience with us. We're pleased that we could help in resolving this issue

Posted 6 days ago

“Delivered flowers did not look like the photo.”

Helpful Report

Posted 6 days ago

A supervisor has reached out to you to discuss your experience, left a voicemail, and has sent an email regarding the resolution. We understand that this matter is important to you, and we want to ensure you feel supported. Please don't hesitate to contact us if you need any further assistance—we're here to help.

Posted 6 days ago

“Ordered biggest arrangement got the cheapest instead and days late .. Horrible Embarrassing experience for valentines day . How can they mess up five times with one order, they couldn't even get the card right and i still haven't received my refund ... ..”

Helpful Report

Posted 1 week ago

A supervisor has reached out to you and left a voicemail, and sent an email regarding your experience. We recognize the importance of this matter and are committed to supporting you. If you require any further assistance, don't hesitate to contact us—your needs are our priority.

Posted 1 week ago

“The most recent purchase I made this week - the flowers didn’t match what I ordered. Looked nothing like the arrangement I had picked. Was disappointed with it - looked ok but not like what the picture I thought I was ordering first pic is what was delivered and second is the website Picture.”

Helpful Report

Posted 1 week ago

A supervisor has reached out to you to discuss your experience, left a voicemail, and has sent an email regarding the resolution. We understand that this matter is important to you, and we want to ensure you feel supported. Please don't hesitate to contact us if you need any further assistance—we're here to help.

Posted 1 week ago

“Flowers were beautiful. Delivered on time.”

Helpful Report

Posted 1 week ago

We appreciate your review and appreciate you taking the time.

Posted 1 week ago

“Flowers were delivered in a timely matter and were beautiful and appreciated by recipient.”

Helpful Report

Posted 1 week ago

Thank you for taking the time to review your experience with our service.

Posted 1 week ago

FTD Flowers Reviews

About FTD Flowers:

Phone: