Name: FTD Flowers
Address: 143 Mill Rock Road, Old Saybrook, Connecticut
Rating: 2.74

“The Flowers and vase were pretty and appropriate for the birthday ! However the card ( stantard ) was missing so the reciever wasn't sure who the flowers were from ....”

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Posted 2 days ago

Thank you for your feedback! We're glad to hear you enjoyed the flowers and vase. We apologize for the oversight with the card and understand how important it is for the recipient to know who the flowers are from. Your comments will help us improve our service.

Posted 2 days ago

“usually very good.”

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Posted 4 days ago

Thank you for taking the time to review your experience with our service.

Posted 4 days ago

“I requested delivery on Friday and they didn't arrive until Saturday afternoon.”

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Posted 4 days ago

A supervisor has reached out to you to discuss your experience, left a voicemail, and has sent an email regarding the resolution. We understand that this matter is important to you, and we want to ensure you feel supported. Please don't hesitate to contact us if you need any further assistance—we're here to help

Posted 3 days ago

“I was a little disappointed when I saw what was delivered. I flew to the funeral service, so I was able to see the plant at the service. The size was smaller than I expected. Would it be possible to place sizes with the plant sizes? Thanks”

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Posted 6 days ago

A supervisor has contacted you and left a voicemail, and sent an email about your experience. We understand this matter is important and want to ensure you feel supported. Please reach out if you need further assistance—we're here to help.

Posted 5 days ago

“I sent the flowers to my sister for her birthday. She received them and sent me a picture. They are beautiful thank you for that. I do have a complaint. I paid $6.99 for a greeting card and instead of a card, she received a piece of paper, a trifold piece of paper with what I wanted to say to her on it. I was very disappointed. I called and complained immediately, and I am being reimbursed the money for the card thank you for that. I have never had this problem before and I will not be buying another greeting card.”

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Posted 6 days ago

Thank you so much for taking the time to leave a review of your recent experience. Your feedback means a lot to us. We really appreciate it!

Posted 6 days ago

“I personally did not get to see the plant but the recipient told me it was very pretty”

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Posted 6 days ago

We appreciate you taking the time to post about your experience.

Posted 6 days ago

“I ordered flowers for a friend’s birthday. They did show up on her birthday and they were lovely but they had the wrong card attached. It was a sympathy card for someone’s funeral.”

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Posted 1 week ago

Thank you for your feedback! We're glad the flowers arrived on time and were lovely. We sincerely apologize for the card mix-up and appreciate your understanding in this matter.

Posted 1 week ago

“Add on fees too much but recipients loved the arrangement”

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Posted 1 week ago

We appreciate your review and appreciate you taking the time.

Posted 1 week ago

“Whatever happened to you using a local florist ? Now receiving flowers is a DYI project. I specifically used you expecting flowers from a local florist. Didn’t happen.”

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Posted 1 week ago

A supervisor has contacted you and left a voicemail, and sent an email about your experience. We understand this matter is important and want to ensure you feel supported. Please reach out if you need further assistance—we're here to help.

Posted 1 week ago

“Other to a the fact that they delivers a week earlier than I asked the flowers are beautiful Still not sure why they were delivered so early.”

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Posted 3 weeks ago

A supervisor has reached out to you and left a voicemail, and sent an email regarding your experience. We recognize the importance of this matter and are committed to supporting you. If you require any further assistance, don't hesitate to contact us—your needs are our priority.

Posted 3 weeks ago

“The flowers sent were pretty and fragrant, but looked NOTHING like the ones in the picture !”

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Posted 3 weeks ago

A supervisor has contacted you and left a voicemail, and sent an email about your experience. We understand this matter is important and want to ensure you feel supported. Please reach out if you need further assistance—we're here to help.

Posted 3 weeks ago

“The birthday day cookie order was delivered within the timeframe promised. But, the cookies that I ordered for my friend was replaced without my knowledge. The recipient has a sweet tooth and didn't really mind.”

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Posted 3 weeks ago

Thank you for your review, Renee! We're glad to hear that your order was delivered on time and that your friend enjoyed the cookies, even with the substitution. We appreciate your understanding and look forward to serving you again!

Posted 3 weeks ago

“Flowers were as pictured. Delivery was a day late.”

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Posted 1 month ago

A supervisor has contacted you and left a voicemail, and sent an email about your experience. We understand this matter is important and want to ensure you feel supported. Please reach out if you need further assistance—we're here to help.

Posted 1 month ago

“My friend loved the flowers I had sent to her. However, the delivery was less than 5 stars. She just happened to see the driver leave her front door. He did not knock or ring the bell. When she opened the door, there were the flowers sitting in the hot sun. It was a very hot day. If she hadn't seen him leave, they would have been ruined.”

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Posted 1 month ago

A supervisor has reached out to you and left a voicemail, and sent an email regarding your experience. We recognize the importance of this matter and are committed to supporting you. If you require any further assistance, don't hesitate to contact us—your needs are our priority.

Posted 1 month ago

“Picture perfect from order 2 delivery & the bouquet was beautiful”

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Posted 1 month ago

Thank you for your lovely review! We're so pleased to hear that your experience from order to delivery was picture perfect and that you found the bouquet beautiful. Your feedback inspires us to keep delivering delightful moments!

Posted 1 month ago

“Recipient feedback was flowers delivered were beautiful and delivery person took the time to set them up in her home to their best advantage.”

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Posted 1 month ago

We're so glad to hear that the flowers were beautiful and that our delivery person took the time to set them up perfectly! Thank you for sharing your wonderful feedback with us.

Posted 1 month ago

“The flowers are wonderful but I received an email announcing their delivery 4 hours before they arrived. This caused me to call customer support and worry about whether my order was actually going to arrive on time.”

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Posted 1 month ago

Thank you for your feedback, Lawrence! We're glad to hear you loved the flowers, but we understand the delivery email timing caused some concern. We appreciate you reaching out, and we'll use your input to improve our communication in the future.

Posted 1 month ago

“Even though we wrote a card to go in the flowers, a card that included our names, when we went to see our friend she said there was no card. And when she had asked the delivery person who had sent it he told her that he had no idea who had send it. So she had no idea who had sent it until the next day when we went to visit.”

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Posted 1 month ago

A supervisor has contacted you regarding your order. We left a voicemail, so please reach out to us at your earliest convenience for further assistance.

Posted 1 month ago

“Flowers delivered on correct date, my cousin said they were beautiful.”

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Posted 2 months ago

Thank you for taking the time to review your experience with our service.

Posted 2 months ago

“The flowers were beautiful once they arrived. However they were received a day later than I chose after being notified the night before the original day I asked for. Fortunately it wasn’t for a special delivery like a birthday or anniversary”

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Posted 2 months ago

A supervisor has reached out to you and left a voicemail, and sent an email regarding your experience. We recognize the importance of this matter and are committed to supporting you. If you require any further assistance, don't hesitate to contact us—your needs are our priority.

Posted 2 months ago

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