“Flowers were beautiful-even better than pictured. Sadly, the arrangement, sent to a funeral home, did not include the card to inform the recipient on who sent them.”
Thank you for your thoughtful review, Michelle. We're so glad to hear that the flowers were beautiful and exceeded your expectations. We sincerely apologize for the oversight regarding the card, and your feedback is invaluable.
“I ordered a peace lily plant, unfortunately they didn’t have any, they did contact me right away I told them my situation , they did switch it up and made a more than beautiful bouquet of flowers and delivered it the very next morning!
Thank you FDAFLOWERS!”
Thank you so much for your kind words, Julie! We’re thrilled to hear that we could create a beautiful bouquet for you. Our team works hard to ensure timely delivery and a great experience, and we're so glad we could assist you.
Warm wishes,
Team FTD Flowers
Thank you for your review, David! It’s great to hear that you enjoyed the flowers, though we’re sorry to learn that they started to fade after just five days and that the delivery time wasn’t ideal on your special day. We appreciate your feedback and will work to improve our service for future occasions.
Warm regards,
Team FTD Flowers
“The flowers are ok. Not quite as full as I would have expected with a step up. What I’m not happy with was the delivery issue. Upon receiving my email receipt when ordering online I noticed that the recipients last name was my last name. I found no way to notify FTD of the error. The flowers were for my mom in a retirement community. Luckily I was able to call where she lives and had to explain the issue. It’s a wonderful place and they went out of their way to make sure that the person who would expect the flowers upon arrival knew the name problem and got them to her.
The lady two times I have placed orders FTD flowers I have been unhappy. Makes me sad for such a longstanding company with a good reputation. I would hate to abandon my years of using FTD.”
A supervisor has reached out to you and left a voicemail and sent an email regarding your experience. We recognize the importance of this matter and are committed to supporting you. If you require any further assistance, don’t hesitate to contact us—your needs are our priority.
A supervisor has contacted you regarding your order. We left a voicemail, so please reach out to us at your earliest convenience for further assistance.
“The arrangement arrived in a timely manner and were beautiful. But the flowers were not really what the picture showed. Also I was supposed to receive a first time buyer discount and nothing indicated that I received that.”
“The flowers were beautiful and arrived on time. The recipient was very happy. However, the $20 delivery charge is excessive and made me think twice about placing an order.”
