FTD Flowers Reviews

"I ordered a deluxe bouquet that consisted of at least 4 different types of flowers. I expected my order to look like the sample images, give or take minor differences in flower variety or color. What the recipient received was a measly 9 roses in an oversized vase, hardly a bouquet. While disappointing it would've been acceptable had they made a huge bouquet of only roses if they didn't have other varieties but this was just insulting. I complained to customer service and had to press them so hard to give me a 100% refund. At first they offered 30% then 50% of the original amount which was a joke. I kept telling them that I expected a full refund and I didn't want another potentially upsetting redelivery."

"I ordered a deluxe bouquet that consisted of at least 4 different types of flowers. I expected my order to look like the sample images, give or take minor differences in flower variety or color. What the recipient received was a measly 9 roses in an oversized vase, hardly a bouquet. While disappointing it would've been acceptable had they made a huge bouquet of only roses if they didn't have other varieties but this was just insulting. I complained to customer service and had to press them so hard to give me a 100% refund. At first they offered 30% then 50% of the original amount which was a joke. I kept telling them that I expected a full refund and I didn't want another potentially upsetting redelivery."

"My son ordered me flowers for Mothers Day. The arrived a day late and wilted when I called the company Xavier\u2019s flowers in Fall River ma I was treated so terribly like I was wrong for calling them I checked Xavier\u2019s rating and they are a 1 rating because of the terrible flowers and customer service. I called FTD. They were going to send another bouquet the next day. I never got another bouquet I asked why are they using a company with such a bad rating with no answer I will never use FTD again \u2026. I will submit the pictures of what was ordered and what was received.."

"My son ordered me flowers for Mothers Day. The arrived a day late and wilted when I called the company Xavier\u2019s flowers in Fall River ma I was treated so terribly like I was wrong for calling them I checked Xavier\u2019s rating and they are a 1 rating because of the terrible flowers and customer service. I called FTD. They were going to send another bouquet the next day. I never got another bouquet I asked why are they using a company with such a bad rating with no answer I will never use FTD again \u2026. I will submit the pictures of what was ordered and what was received.."

"I ordered daffodils for my aunt. Needless to say I am really disappointed. I thought I was going to get a beautiful plant, instead I got trash .so I called, and had them resend it again, the same thing. I called for a refund and they said no, water it, it will boom in 3 days. I paid 74 bucks, after complaining, they said they would give me a 15 dollar credit, I said keep it. No more FTD for me"

"I ordered daffodils for my aunt. Needless to say I am really disappointed. I thought I was going to get a beautiful plant, instead I got trash .so I called, and had them resend it again, the same thing. I called for a refund and they said no, water it, it will boom in 3 days. I paid 74 bucks, after complaining, they said they would give me a 15 dollar credit, I said keep it. No more FTD for me"

"Last time I'll order from this company. Just don't do it. Ordered the top tier bouquet of tulips and irises. Got a pathetic bouquet from them for mother's day. Complained and they refunded me back like 20 bucks which basically is the price for delivery. I get the whole substitution thing but this bouquet is basically a stem count."