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FTD Flowers Reviews

3.1 Rating 1,429 Reviews
50 %
of reviewers recommend FTD Flowers
Company Reviews Info
Read FTD Flowers Reviews

About FTD Flowers:

For more than 110 years, FTD has been your partner in giving with care, ease, and heartfelt meaning. We understand that your gift goes beyond the physical; it’s an expression of love and thoughtfulness. That’s why we treat every delivery as if it were for our own family, friends, or business partners, ensuring your emotions are conveyed with the highest respect and sincerity.

Our mission is to provide the finest quality, unwavering reliability, and a personal touch in every bouquet and gift. FTD flowers and gifts are expertly crafted, locally created, and hand-delivered, making your special moments truly memorable and your connections even stronger.

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Phone:

800-736-3383

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FTD Flowers 1 star review on 21st May 2025
Anonymous
FTD Flowers 1 star review on 21st May 2025
Anonymous
FTD Flowers 1 star review on 17th May 2025
Shelly Isabel
FTD Flowers 1 star review on 17th May 2025
Shelly Isabel
FTD Flowers 1 star review on 15th May 2025
Anonymous
FTD Flowers 1 star review on 15th May 2025
Anonymous
FTD Flowers 1 star review on 14th May 2025
Susan
134
Anonymous
Anonymous  // 01/01/2019
Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
CCoral
Unverified Reviewer
“You never know if it’s local or not. Or maybe I just don’t know how to tell. But I did not expect my flowers to arrive to my wife in a box. I would’ve known that I would’ve specifically requested delivery.”
Helpful Report
Posted 5 months ago
A supervisor has contacted you and left a voicemail, and sent an email about your experience. We understand this matter is important and want to ensure you feel supported. Please reach out if you need further assistance—we're here to help.
Posted 5 months ago
Anonymous
Unverified Reviewer
“Flower shop used a lot more filler than in picture. Expected more flowers than received in bouquet.”
Helpful Report
Posted 5 months ago
A supervisor has contacted you and left a voicemail, and sent an email about your experience. We understand this matter is important and want to ensure you feel supported. Please reach out if you need further assistance—we're here to help.
Posted 5 months ago
ROY
Verified Buyer
“The flowers were great however, the ability to deliver on time and the correct day was disappointing. I assume the issue lies with the shipping company but to ask for a delivery on a Saturday, and paying extra for that choice. To have it deliver on Monday was not what I expected”
Helpful Report
Posted 6 months ago
A supervisor has contacted you and left a voicemail, and sent an email about your experience. We understand this matter is important and want to ensure you feel supported. Please reach out if you need further assistance—we're here to help.
Posted 6 months ago
Ann
Verified Buyer
“Ordering is very easy but I was disappointed in the bouquet that was delivered to my aunt for her 90 the birthday. I ordered the Premium Blue Skies bouquet (picture included) and I don't think what was delivered was of the same quality (picture inicuded) UPDATE: FTD customer service saw my review and have refunded me 50%. That was a very quick and appreciated response.”
Helpful Report
Posted 6 months ago
A supervisor has reached out to you to discuss your experience, left a voicemail, and has sent an email regarding the resolution. We understand that this matter is important to you, and we want to ensure you feel supported. Please don't hesitate to contact us if you need any further assistance—we're here to help.
Posted 6 months ago
Michelle
Verified Buyer
“The flowers arrived wilted. And they were filled with more greens than flowers.”
Helpful Report
Posted 6 months ago
Thank you for your feedback and for taking the time to speak with us today. We appreciate the opportunity to resolve this matter.
Posted 6 months ago
Patrick
Verified Buyer
“The order process was easy and simple however the florist delivered the flowers a day late.”
Helpful Report
Posted 7 months ago
Thank you for your feedback, Patrick! We’re pleased to know the ordering process was convenient for you. We sincerely apologize for the delay in delivery and understand how important timely delivery is. Your feedback helps us improve, and we hope to have the chance to serve you better in the future.
Posted 7 months ago
Linda
Verified Buyer
“We ordered the Clear Skies Bouquet, Premium. What was received was NOT it.”
Helpful Report
Posted 7 months ago
A supervisor has contacted you and left a voicemail, and sent an email about your experience. We understand this matter is important and want to ensure you feel supported. Please reach out if you need further assistance—we're here to help.
Posted 7 months ago
Lloyd
Verified Buyer
“Only 2 of the 12 openned. See attached pictures.”
Helpful Report
Posted 7 months ago
A supervisor has reached out to you and left a voicemail, and sent an email regarding your experience. We recognize the importance of this matter and are committed to supporting you. If you require any further assistance, don't hesitate to contact us—your needs are our priority.
Posted 7 months ago
Richard
Verified Buyer
“They arrived on a hot summer day with no water. Is that how it’s supposed to be? If the box sat in the sun, I doubt they would last very long. Why pay for flowers and vase if it’s a DIY kit? They seemed to be OK and she put them in water right away.”
Helpful Report
Posted 7 months ago
A supervisor has reached out to you and left a voicemail, and sent an email regarding your experience. We recognize the importance of this matter and are committed to supporting you. If you require any further assistance, don't hesitate to contact us—your needs are our priority.
Posted 7 months ago
Anonymous
Verified Buyer
“I very disappointed with the arrangement that I had ordered for a sick family member. I don't believe I got what I paid for. I've included the picture of the arrangement from your site & the photo from my recipient. Anyone that knows how to create a floral arrangement knows you need to have height for it to stand out.”
Helpful Report
Posted 7 months ago
A supervisor has reached out to you and sent an email regarding your experience. We recognize the importance of this matter and are committed to supporting you. If you require any further assistance, don't hesitate to contact us—your needs are our priority.
Posted 7 months ago
Debra
Verified Buyer
“Two of the calla lilies were wilted and dead and half the white roses were browning and the others off color. Threw away all but two of the roses.”
Helpful Report
Posted 7 months ago
A supervisor has contacted you regarding your order. We left a voicemail, so please reach out to us at your earliest convenience for further assistance.
Posted 7 months ago
Alex
Verified Buyer
“The flowers arrived in time and most of them were in good condition but the roses did not look good at all. Sending flowers via UPS was probably not the best method.”
Helpful Report
Posted 7 months ago
A supervisor has contacted you regarding your order. We left a voicemail, so please reach out to us at your earliest convenience for further assistance.
Posted 7 months ago
Christina
Verified Buyer
“Lowest priced option looked a bit sparse. I was disappointed. Roses like a bit past prime too. M”
Helpful Report
Posted 7 months ago
A supervisor has contacted you and left a voicemail, and sent an email about your experience. We understand this matter is important and want to ensure you feel supported. Please reach out if you need further assistance—we're here to help.
Posted 7 months ago
Anonymous
Verified Buyer
“Would appreciate if delivery confirmation came with a photo of where/how the flowers were delivered, both to confirm delivery and to confirm quality, that final product matched size, scale, quality of the purchased image”
Helpful Report
Posted 7 months ago
A supervisor has reached out to you and left a voicemail, and sent an email regarding your experience. We recognize the importance of this matter and are committed to supporting you. If you require any further assistance, don't hesitate to contact us—your needs are our priority.
Posted 7 months ago
Judy
Verified Buyer
“Our experience in the past has been pretty good with FTD. The flowers are usually quite nice. For my recent order placed yesterday (9/4/2025), the ordering on line was frustrating at best. The screens were difficult to navigate and when I tried to use the "Place Order" button it kept reverting to the information above it so that button was not visible. After several attempts and finally moving the entire screen myself, I finally was able to place the order. You need to fix that.”
Helpful Report
Posted 8 months ago
A supervisor has reached out to you and left a voicemail, and sent an email regarding your experience. We recognize the importance of this matter and are committed to supporting you. If you require any further assistance, don't hesitate to contact us—your needs are our priority.
Posted 8 months ago
Pat
Verified Buyer
“Was somewhat disappointed in the arrangement sent. It was different from the picture shown. Not the same color flowers or number of roses that was supposed to be in it. Vase was a different color also. I purposely chose the arrangement because of the noted colors and the ones delivered were very different. Wish someone would have informed me all the substitutions being made. I would have picked something else. Not very happy !”
Helpful Report
Posted 8 months ago
A supervisor has contacted you regarding your order. We left a voicemail, so please reach out to us at your earliest convenience for further assistance.
Posted 8 months ago
Cliff
Verified Buyer
“Flowers arrived in not good condition, a bit wilted actually. Very disappointing.”
Helpful Report
Posted 8 months ago
Thank you for allowing us to assist you with your order. Please let us know if there's anything else we can help you with.
Posted 8 months ago
Lonnie
Verified Buyer
“I think the flowers are fine BUT I SENT THEM & DONT KNOW THEIR ARRIVAL CONDITION! & I have concerns about my flowers being delivered BEFORE THE SCHOOL CLOSES!”
Helpful Report
Posted 8 months ago
A supervisor has contacted you and left a voicemail, and sent an email about your experience. We understand this matter is important and want to ensure you feel supported. Please reach out if you need further assistance—we're here to help.
Posted 8 months ago
Connie K Parkinson
Unverified Reviewer
“The flowers were for my mother in law. When she got them she said they were pretty. They were delivered Friday and by Sunday already picking out dead flowers. I would think for almost a $100 they would be fresh. I wasn't happy that was all the joy she got out of her flowers.”
Helpful Report
Posted 8 months ago
A supervisor has reached out to you and left a voicemail, and sent an email regarding your experience. We recognize the importance of this matter and are committed to supporting you. If you require any further assistance, don't hesitate to contact us—your needs are our priority.
Posted 8 months ago
Linda A
Verified Buyer
“I was disappointed that the arrangement I chose was not available in TN. Not the fault of FTD who sent a beautiful bunch of flowers instead.”
Helpful Report
Posted 8 months ago
Thank you for taking the time to speak to us regarding your experience. We are glad we could assist in resolving this matter.
Posted 8 months ago
FTD Flowers is rated 3.1 based on 1,429 reviews
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