FTD Flowers Reviews

Name: FTD Flowers
Address: 143 Mill Rock Road, Old Saybrook, Connecticut
Rating: 3.17

3.2 Rating 1,313 Reviews

52 %

of reviewers recommend FTD Flowers

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About FTD Flowers:

For more than 110 years, FTD has been your partner in giving with care, ease, and heartfelt meaning. We understand that your gift goes beyond the physical; it’s an expression of love and thoughtfulness. That’s why we treat every delivery as if it were for our own family, friends, or business partners, ensuring your emotions are conveyed with the highest respect and sincerity.

Our mission is to provide the finest quality, unwavering reliability, and a personal touch in every bouquet and gift. FTD flowers and gifts are expertly crafted, locally created, and hand-delivered, making your special moments truly memorable and your connections even stronger.

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Phone:

800-736-3383

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FTD Flowers 1 star review on 21st May 2025

134

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Our latest FTD delivery was from Safeway. Highly recommend you do not use them. Disappointing how quickly the flowers died.”

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Posted 3 months ago

A supervisor has contacted you and left a voicemail, and sent an email about your experience. We understand this matter is important and want to ensure you feel supported. Please reach out if you need further assistance—we're here to help.

Posted 3 months ago

“Flowers arrived in good shape but wrong color. Orchids were advertised as orange but arrived to recipient as pink.”

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Posted 3 months ago

We appreciate you taking the time to discuss your experience with us. We're pleased that we could help in resolving this issue.

Posted 3 months ago

“I wish your company would send a photo of the final product to the person who made the purchase. If I buy an arrangement and send it, I would like to know what it looks like. There are times you could ask a close family member- friend to send a photo but there are other times that request would not be appropriate for various reasons. This is something your company should consider.”

Helpful Report

Posted 3 months ago

We appreciate your suggestion to provide photos of the final product to the purchaser. We understand privacy considerations can vary, and we’ll look into practical ways to offer visibility while respecting everyone’s preferences.

Posted 3 months ago

“Recipient was so very pleased with her birthday bouquet. Brightened her day immensely. Delivery was spot on. Thanks to all involved. Will definitely use FTD again.”

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Posted 3 months ago

We’re thrilled the recipient loved the birthday bouquet and that delivery was on time. Thank you for sharing your positive experience.

Posted 3 months ago

“Flowers delivered on time. I was notified about the delivery. But it would have been nice if I had been sent a picture of what it looked like. I have no idea if it was beautiful or not”

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Posted 3 months ago

Thank you for taking the time to review your experience with our service.

Posted 3 months ago

“The Fall bouquet was beautiful and worth the money. However, it was packaged in a deep basket that made it very difficult to water without risking leaks and overflow. I would recommend a conventional vase.”

Helpful Report

Posted 3 months ago

Thank you for your thoughtful feedback! We're glad to hear you loved the Fall bouquet and found it beautiful. Your suggestion regarding the packaging is invaluable, and we’ll certainly take it into consideration for future arrangements.

Posted 3 months ago

“The flowers were nice, but I was displeased that I could not make a small change to the note after the order was placed.”

Helpful Report

Posted 3 months ago

A supervisor has reached out to you and left a voicemail, and sent an email regarding your experience. We recognize the importance of this matter and are committed to supporting you. If you require any further assistance, don't hesitate to contact us—your needs are our priority.

Posted 3 months ago

“Everything went great except for the cost. The delivery fee was much higher than other florists that are even free sometimes.”

Helpful Report

Posted 3 months ago

Thank you for your feedback! We're glad to hear everything went well with your order. We understand that delivery fees can vary, and we appreciate your insights as we continuously strive to provide the best value.

Posted 3 months ago

“Lovely arrangement but smaller than expected”

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Posted 3 months ago

Thank you for your feedback! We're so glad you loved the arrangement, although we understand it may not have met your size expectations. Your insights help us improve our offerings and ensure customer satisfaction.

Posted 3 months ago

“The Flowers and vase were pretty and appropriate for the birthday ! However the card ( stantard ) was missing so the reciever wasn't sure who the flowers were from ....”

Helpful Report

Posted 3 months ago

Thank you for your feedback! We're glad to hear you enjoyed the flowers and vase. We apologize for the oversight with the card and understand how important it is for the recipient to know who the flowers are from. Your comments will help us improve our service.

Posted 3 months ago

“usually very good.”

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Posted 3 months ago

Thank you for taking the time to review your experience with our service.

Posted 3 months ago

“I requested delivery on Friday and they didn't arrive until Saturday afternoon.”

Helpful Report

Posted 3 months ago

A supervisor has reached out to you to discuss your experience, left a voicemail, and has sent an email regarding the resolution. We understand that this matter is important to you, and we want to ensure you feel supported. Please don't hesitate to contact us if you need any further assistance—we're here to help

Posted 3 months ago

“I was a little disappointed when I saw what was delivered. I flew to the funeral service, so I was able to see the plant at the service. The size was smaller than I expected. Would it be possible to place sizes with the plant sizes? Thanks”

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Posted 3 months ago

“I sent the flowers to my sister for her birthday. She received them and sent me a picture. They are beautiful thank you for that. I do have a complaint. I paid $6.99 for a greeting card and instead of a card, she received a piece of paper, a trifold piece of paper with what I wanted to say to her on it. I was very disappointed. I called and complained immediately, and I am being reimbursed the money for the card thank you for that. I have never had this problem before and I will not be buying another greeting card.”

Helpful Report

Posted 3 months ago

Thank you so much for taking the time to leave a review of your recent experience. Your feedback means a lot to us. We really appreciate it!

Posted 3 months ago

“I personally did not get to see the plant but the recipient told me it was very pretty”

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Posted 3 months ago

We appreciate you taking the time to post about your experience.

Posted 3 months ago

“I ordered flowers for a friend’s birthday. They did show up on her birthday and they were lovely but they had the wrong card attached. It was a sympathy card for someone’s funeral.”

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Posted 4 months ago

Thank you for your feedback! We're glad the flowers arrived on time and were lovely. We sincerely apologize for the card mix-up and appreciate your understanding in this matter.

Posted 4 months ago

“Add on fees too much but recipients loved the arrangement”

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Posted 4 months ago

We appreciate your review and appreciate you taking the time.

Posted 4 months ago

“Whatever happened to you using a local florist ? Now receiving flowers is a DYI project. I specifically used you expecting flowers from a local florist. Didn’t happen.”

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Posted 4 months ago

“Other to a the fact that they delivers a week earlier than I asked the flowers are beautiful Still not sure why they were delivered so early.”

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Posted 4 months ago

“The flowers sent were pretty and fragrant, but looked NOTHING like the ones in the picture !”

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Posted 4 months ago

FTD Flowers is rated 3.2 based on 1,313 reviews