FTD Flowers Reviews

Name: FTD Flowers
Address: 143 Mill Rock Road, Old Saybrook, Connecticut
Rating: 2.74

2.7 Rating 936 Reviews

41 %

of reviewers recommend FTD Flowers

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About FTD Flowers:

For more than 110 years, FTD has been your partner in giving with care, ease, and heartfelt meaning. We understand that your gift goes beyond the physical; it’s an expression of love and thoughtfulness. That’s why we treat every delivery as if it were for our own family, friends, or business partners, ensuring your emotions are conveyed with the highest respect and sincerity.

Our mission is to provide the finest quality, unwavering reliability, and a personal touch in every bouquet and gift. FTD flowers and gifts are expertly crafted, locally created, and hand-delivered, making your special moments truly memorable and your connections even stronger.

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800-736-3383

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FTD Flowers 1 star review on 21st May 2025

134

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My friend was pleased with her flowers. I saw a picture and thought the bouquet looked smaller than I expected. I had also picked this bouquet because the vase was a pretty blue/teal color. The vase that was sent was clear glass. I was disappointed by that.”

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Posted 2 months ago

A supervisor has reached out to you to discuss your experience, left a voicemail, and has sent an email regarding the resolution. We understand that this matter is important to you, and we want to ensure you feel supported. Please don't hesitate to contact us if you need any further assistance—we're here to help.

Posted 2 months ago

“I sent the flowers to my aunt for her 70 t h birthday. Shed was so surprised and pleased. I have used your swervcices a g”

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Posted 2 months ago

Thank you for your lovely review, Justin! We're so happy to hear that your aunt was surprised and pleased with the flowers for her special 70th birthday. It means a lot to us that you chose FTD for such an important occasion. We look forward to serving you again!

Posted 2 months ago

“Although I didn’t get the arrangement I originally selected, the arrangement chosen in its place, was beautiful and it was delivered on time for the funeral! The delivery fee was a little steep but they all are so what can you do? Nothing if you want beautiful fresh flowers delivered. I was pleased with the service and will definitely use FTD again!”

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Posted 2 months ago

Thank you for your kind review, Mimi! We're glad to hear that you found the arrangement beautiful and that it arrived on time for such an important occasion. We're delighted that you chose us for your floral needs and look forward to serving you again in the future!

Posted 2 months ago

“Flowers were beautiful-even better than pictured. Sadly, the arrangement, sent to a funeral home, did not include the card to inform the recipient on who sent them.”

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Posted 3 months ago

Thank you for your thoughtful review, Michelle. We're so glad to hear that the flowers were beautiful and exceeded your expectations. We sincerely apologize for the oversight regarding the card, and your feedback is invaluable.

Posted 3 months ago

“I ordered a peace lily plant, unfortunately they didn’t have any, they did contact me right away I told them my situation , they did switch it up and made a more than beautiful bouquet of flowers and delivered it the very next morning! Thank you FDAFLOWERS!”

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Posted 3 months ago

Thank you so much for your kind words, Julie! We’re thrilled to hear that we could create a beautiful bouquet for you. Our team works hard to ensure timely delivery and a great experience, and we're so glad we could assist you. Warm wishes, Team FTD Flowers

Posted 3 months ago

“The flowes are great, although they are beginning fade afte 5 days. The delivery was very late in the day (on our anniversary) - 7:30 pm.”

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Posted 3 months ago

Thank you for your review, David! It’s great to hear that you enjoyed the flowers, though we’re sorry to learn that they started to fade after just five days and that the delivery time wasn’t ideal on your special day. We appreciate your feedback and will work to improve our service for future occasions. Warm regards, Team FTD Flowers

Posted 3 months ago

“The flowers are ok. Not quite as full as I would have expected with a step up. What I’m not happy with was the delivery issue. Upon receiving my email receipt when ordering online I noticed that the recipients last name was my last name. I found no way to notify FTD of the error. The flowers were for my mom in a retirement community. Luckily I was able to call where she lives and had to explain the issue. It’s a wonderful place and they went out of their way to make sure that the person who would expect the flowers upon arrival knew the name problem and got them to her. The lady two times I have placed orders FTD flowers I have been unhappy. Makes me sad for such a longstanding company with a good reputation. I would hate to abandon my years of using FTD.”

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Posted 3 months ago

A supervisor has reached out to you and left a voicemail and sent an email regarding your experience. We recognize the importance of this matter and are committed to supporting you. If you require any further assistance, don’t hesitate to contact us—your needs are our priority.

Posted 3 months ago

“Everything was beautiful except the astrometria were withered!”

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Posted 4 months ago

A supervisor has contacted you regarding your order. We left a voicemail, so please reach out to us at your earliest convenience for further assistance.

Posted 4 months ago

“Peace lily was supposed to be in a white ceramic planter but was delivered in an inexpensive wicker basket”

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Posted 4 months ago

Thank you for bringing this to our attention. If there's anything we can help you with, please don't hesitate to let us know.

Posted 4 months ago

“Affordable service fast and friendly!”

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Posted 1 year ago

“I bought them for my wife on our Anniversary. She liked them so that me happy.”

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Posted 1 year ago

“The bouquets are lovely.”

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Posted 1 year ago

“The arrangement arrived in a timely manner and were beautiful. But the flowers were not really what the picture showed. Also I was supposed to receive a first time buyer discount and nothing indicated that I received that.”

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Posted 1 year ago

“Was a birthday gift to my daughter and she just love the arrangement, the white was different from the previous arrangements I sent her in the past.”

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Posted 1 year ago

“Easy to use and appropriate for the event. I have no feedback on how it was received so can't say anything about that. But I'm pleased from my end.”

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Posted 1 year ago

“The flowers were excellent quality and were delivered on time.”

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Posted 1 year ago

“my wife was happy to see the flowers”

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Posted 1 year ago

“Excellent service, 100% reliable”

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Posted 1 year ago

“The flowers were beautiful and arrived on time. The recipient was very happy. However, the $20 delivery charge is excessive and made me think twice about placing an order.”

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Posted 1 year ago

FTD Flowers is rated 2.7 based on 936 reviews