“I ordered a same day delivery of a sympathy bouquet for my dear friend who lost their beloved dog, a loving member of their family. They really appreciated the lovely flowers.”
Thank you so much for your heartfelt review, Barbara! We're honored to have been a part of this moment for your friend during such a challenging time. We’re glad the bouquet brought them some comfort. Your kind words truly inspire us!
“I was extremely nervous about ordering flowers through any online flower service. I’ve heard of stories of disappointment and poor quality.
That will not be my experience with FTD. I ordered a funeral spray found online and called the order only due to my concern of timing. The funeral was early morning. So I ordered them this past Sunday and they were delivered on Monday early evening the night before. Fresh and beautiful just what I ordered. Picture included of the beautiful spray that was delivered (Elegant Embrace Standing Spray). I just wanted to say thank you and feeling extremely satisfied with the whole process. Would order again without hesitation.”
Thank you so much, Stephanie, for taking the time to share your wonderful experience with us! We are thrilled to hear that your flowers arrived fresh and beautiful, and that the timing was perfect for your needs. Your satisfaction means the world to us, and we truly appreciate your trust in FTD.
“Hello - In a nutshell, I was dissapointed with the floral spray that was delivered to my sister-in-law's wake.
I paid for a PREMIUM spray and but what I got was standard, at best. The white roses were turning brown at their edges, only a few of the lilies were actually open, and there was room for a lot more flowers (too much green was showing). The floral shop that produced this spray should be embarrassed.”
Thank you so much for your fantastic review! We’re so glad to hear that you loved the flowers and found them beautifully designed. Your happiness is our top priority, and we appreciate your understanding regarding the delivery.
“Flowers were beautiful-even better than pictured. Sadly, the arrangement, sent to a funeral home, did not include the card to inform the recipient on who sent them.”
Thank you for your thoughtful review, Michelle. We're so glad to hear that the flowers were beautiful and exceeded your expectations. We sincerely apologize for the oversight regarding the card, and your feedback is invaluable.
“We lost a very special cousin. She was a one of a kind ,sweet, caring person. Her husband was left behind, so we were looking for a fast delivery and beautiful plant. We found this at FTD, we picked a flowering plant. It was delivered on the date at a reasonable price. He loved it and said it was a beautiful reminder of his wife that he can care for now. We were very happy with the service of FTD. Thank you!”
Thank you for your heartfelt review, Rebecca. We are so touched that our flowering plant could provide comfort and serve as a beautiful reminder of your beloved cousin. It’s wonderful to hear that the delivery met your expectations and brought joy during such a difficult time. We truly appreciate your kind words and support!
“The order processed easily. The item I picked was delivered on the day specified. The flower was beautiful and the wind chime was a perfect gift for someone close to me who lost someone special in their life. Thank you for helping me show my love for my family across the country.”
Thank you for your wonderful review! We’re delighted to hear that the flowers and wind chime were special gifts for your loved one. It's a joy to help you express your love across the miles. We truly appreciate your support!
Thank you so much for your wonderful review! We’re thrilled to hear that you were pleased with our service and the flower arrangement. Your positive feedback truly motivates us to keep delivering excellence.
“I ordered a peace lily plant, unfortunately they didn’t have any, they did contact me right away I told them my situation , they did switch it up and made a more than beautiful bouquet of flowers and delivered it the very next morning!
Thank you FDAFLOWERS!”
Thank you so much for your kind words, Julie! We’re thrilled to hear that we could create a beautiful bouquet for you. Our team works hard to ensure timely delivery and a great experience, and we're so glad we could assist you.
Warm wishes,
Team FTD Flowers
“Didn’t get delivered on the selected date. Didn’t ship the flowers til the night before the delivery date from a different state and then claimed a slow down in the UPS system caused the missed delivery date. I attempted to rectify the situation through chat, but they weren’t willing to refund me anymore than 20%. Will be lodging a dispute with my card. STEER CLEAR.”
A supervisor has contacted you regarding your order. We left a voicemail, so please reach out to us at your earliest convenience for further assistance.
“My daighter sent flowers for our 59 th Wedding Anniversary. They were delivered in a beaten bent box that was left on the doorstep in the heat. No one wrong bell or knocked
Flowers were wilted mashed broken. A sad drab arrangement.I tried numerous tumes to send pics but your site couldnt upload the pics”
“Very very disappointed with the arrangement. The picture of the arrangement I purchased - and I upgraded to the more expensive arrangement showed roses and higher end flowers. The arrangement that was delivered had all very inexpensive flowers. This was sent for a relatives 70th birthday so I spent more money to make it extra special as we were not able to fly across country to celebrate. I understand that flower substitutions may be made however, roses are not seasonal and the arrangement should have included them as per the picture on the website. The flowers in the arrangement were all flowers that are generally filler flowers. I doubt I will use your service again and I have purchased and sent arrangements through FTD in the past on several occasions.”
A supervisor has contacted you regarding your order. We left a voicemail, so please reach out to us at your earliest convenience for further assistance.
Thank you so much for your lovely review, Annette! We're delighted to hear that you found the arrangement beautiful and that it arrived on time. Your satisfaction means the world to us!
“FTD should be honest about the delivery timing. I ordered flowers to be delivered on 7/19, but it was not delivered until 7/21. There was no indication of possible delay in delivery when the order was placed.”
Thank you for bringing this to our attention and for your feedback. A supervisor has reached out regarding your order. Please reach out to us at your earliest convenience if there's anything else we can help you with.
Thank you for bringing this to our attention. We’ve reached out with details on how we can assist and make this right. If there's anything we can help you with, please don't hesitate to let us know.
Thank you so much for your wonderful review, John! We’re thrilled to hear you find our website easy to navigate and that you enjoy our selection. Timely delivery is a top priority for us, and we’re glad to have met your expectations. We appreciate your support!
Thank you for bringing this to our attention and for your feedback. A supervisor has reached out regarding your order. Please reach out to us at your earliest convenience if there's anything else we can help you with.
“I have sent many flowers in my life, this was by far he worst experience ever. I sent flowers to someone in the hospital, finding out they were released I immediarely called within an hour to have the address changed to the persons home. Everything was confirmed, and I emphasized to have flowers delivered after 2pm. Receiived confirmation that flowers were delivered at 1:30, OKay so not hte end of the world, except that the flowers were never delivered. Called to inform them of this and they said OKay flowers will be delivered the next day, recieved confirmation that flowers were delivered approximately 9:30 the next morning, but again no flowers. Called again, confirmed address again, FTD stated they would be delivered the next day again. The next day flowers get delivered to the hospital, person was discharged 5 days ago at this point. Called again and said I expect flowers to be delivered tho the persons home, confirmed address again, flowers were delivered the next day. I had the recipient send me a photo, it was nothing like what I ordered and aside from the embarrassment of the entire ordeal, it was a futher embarrassment. The flowers were lopsided in the vase and were pathetic. I expect my money back and will not ever again use this method of delivery.”
