Ordered flowers for my wife for Valentines Day. Was promised they would be delivered on Valentines Day. Flowers were never delivered. Was lied to by 2 different customer service representatives. Got an email saying they were delivered and they weren't. Called and demanded a refund and after being offered several discounts they finally agreed to refund my money. Spent over $120 for flowers that never arrived. If you can't fulfill an order...don't take the order and take peoples money. Horrible experience and I wouldn't recommend this company to anyone.
5 months ago
FTD Flowers has a
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average rating
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