I ordered an arrangement through Legacy.com two days before a funeral to be delivered to the church where the service was to take place. The evening prior to the day of service the FTD website sent an email saying the local florist could not deliver the arrangement to the church where”because it was going to be closed”.. how ridiculous is that?!!! The funeral was being held at the church and I seriously doubt the doors would be locked.! Never again! 1-800-flowers. FTD filed for bankruptcy in 2019 I see why; terrible customer service in addition to being a slip shod company