The worst service ever!!! I ordered flowers for my mother for Mothers Day on 5/9/2025 to be delivered on 5/10 and she never received them! I deliberately ordered them early so that she could get her flowers a day early. I called 5 times and each time the reps could not find my order number which was in the confirmation email that was sent to me. I had to keep repeating my name and email address. The only compensation that was offered was for ME to pay an additional $2.99 to have the flowers delivered on Mother’s Day! FTD uses a 3rd party vendor to take orders and there is a huge language barrier. It’s impossible to communicate. This experience was disheartening. FTD should be ashamed for this trashy service! I’m going to report this to the Better Business Bureau!