I made this order on Monday May 5th to be delivered on Friday May 9th. Called my mom on May 10th to ask her about the flowers and she informed me that she has not received them yet; which was interseting since I had recevied an email confirmation they were delivered. I called FTD 800 number to complain, the agent informed me of the mistake and stated he will get them delivered on Sunday, Mother's day and refundedme the deliver fee. Well today Sunday Mother's Day 830PM and still no delivery so I requested a full refund. FTD YOU MADE ME LOOK BAD ON MOTHER'S DAY!!!!!! I have been using you for years and this is the first time you din not follow through with my order. ANGRY SON!