I paid $132.40 for the "Rays of Life Bouquet - Deluxe" to be delivered to my mom on her 90th birthday. I get a email stating it wasn't going to be delivered. I called and the agent sent the order to a different florist for delivery. It wasn't delivered and stated it would be delivered the next morning before noon. It wasn't! I said if it's not delivered by 6pm to cancel the order. It was delivered approx. 7:30PM. The bouque she got was no better than flowers you could get at the grocery store for $20 bucks! I know, she sent me a picture of it, TERRIBLE! I'll never again use your service