I told you at the time of my last order, I will never use FTD again. I discovered, almost immediately, that my delivery date got entered incorrectly. I notified Customer Service (what a misnomer) at once asking to correct the date. They said they couldn’t even though the flowers wouldn’t be sent for a week. That is ridiculous. I wasn’t trying to cancel the sale but just wanted to correct the delivery date. My flowers arrived a week later than the event. Whatever joy I would have felt had it been received as planned was dashed. I am therefore done with FTD and your affiliates despite years of being a loyal and active customer.