I had garden furniture delivered by mistake as the online order had been cancelled so it had to be returned to Aldi. They told me Furdeco would be in touch to make arrnagements to collect it. They didn't get in touch so after a few days, I phoned them and arranged for the pick up to be on the following Monday. Instead, I received a text on Monday telling me it was going to be Wednesday. I called them to be told that it was because of a vehicle breakdown and that the pick up had been rescheduled (without discussing it with me first) to Wednesday, at about 8.00am. I wasn't happy because this large box was in the way and also, Aldi would not process the approx £200 refund until it was collected. Come Wednesday 10.30, no-one had been in touch. I rang them to be told that there had been a 'system glitch' and it would now have to be Friday. These people are incompetent and have quick and ready, weak excuses to try to cover it up. Their poor performance doesn't reflect well on Aldi and I'll certainly think long and hard before I buying anything else from Aldi requiring delivery.