It was waiting for a phone call, I was told I would get an hour warning before delivery but I get a text at 9:49 am and next was they were on my drive at 10 am, I was aiming to get to the house with the 1 hour alert, it was most horrendous the delivery people didn’t wait, the sofa is left on the drive, totally unacceptable service when I paid for the furniture to be brought into house, I should be given 1 hour warning so I can ensure I am at home, there was just a 10 min alert, totally hopeless. When I spoke to the company, the lady was exploring options, then a man was extremely rude and left me with minimal options, very disappointed