A furniture supplier I bought from used this company for four separate, two-man deliveries to me. One of the delivery men was okay, the rest pretty rough, trying to forcibly push expensive armchairs through doorways or dragging heavy recliners across wooden decking and damaging it. None of them offered to take packaging away as in the other reviews? The final straw was when I phoned their helpline to say that I could not accept a timeslot for a delivery they had chosen and sent by text. I was bluntly told this could not be changed. Absolutely no movement from them, despite having given me different timeslots previously, no response to the seller escalating my request for a different timeslot and no reply to my email - and so the item went back to the seller, who I will not buy from again simply due to their using this company. Really rude and blunt call handler who did not speak English very well.