Absolutely terrible service, got a email yesterday telling me a time slot for my delivery. This was for today between 1500 and 1800, received a phone call from the driver saying where are you you not at home. I said yes that's correct I'm at work can you leave the package with my neighbour, I got told I will have to check. Then I got a phone call from your office from William, saying we can deliver to a neighbour. On my return home spoke to my neighbour,not received anything so I phoned your office again, to be told by the same person William no we can't leave with a neighbour as they have to have the keys to your house. What a load of rubbish. I would like to thank furdeco for recking my daughters Birthday tomorrow as this was her main present she asked for. I will now have a upset child crying on her birthday .so thank you world class delivery service, NOT. Please if you can't run a company that cares don't bother. Regards