Alice
PLEASE DO NOT USE THIS COMPANY This has to be the worst delivery company I have EVER come across. The original delivery was booked on 27th November, I then didn't hear anything from this company until 16th December. I had to contact them and ask what the status of the delivery was. A piece of furniture was then delivery on 21st December which was something I had not ordered, they delivered the wrong piece of furniture. I then had to wait until 2nd Janurary to speak to a manager. 44 calls and 15 emails later I was re-emburst for my piece of furniture. They stated I could not receive any compensation. I have now received a phone bill for £85.00 for all the calls I made. Furdeco only started to respond to my emails and calls as I stated I would report it to the police (theft of an item). I firmly believe if I hadn't called so many times and been so persistent I would not have received any money back.
5 years ago
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Furdeco has a 4.0 average rating from 405 reviews

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Alice, Customer Support

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