This experience was a nightmare. They had my delivery for 3 weeks before it was finally delivered at 7.15 am with only 2 days notice, on a take or leave it basis. I'd had numerous telephone conversations with various people, all of whom were very polite, but nothing ever got me my delivery. Eventually I was able to speak to a manager who was able to progress my delivery. I was also waiting for another delivery, from a different supplier, which they delivered at the same time and I had been waiting for this for nearly a month. I will never, in the future, use a supplier who uses Furdeco.