Delivery was due on Monday with 3 hr time slot. Near the end of time txt came saying delivery cancelled And when I phoned I was told that the item hadn’t arrived at their depot though supplier said it had. Later told that it had just arrived and rebooked for Wednesday, but on Wednesday txt. to say delivery cancelled due to loading error. Phoned again to what sounded like an Indian call centre, and was blatantly lied to. Asked to speak to manager but call was transferred and then cut off. It is now impossible to speak to them on the phone and have had no further texts. I don’t know who is writing the positive reviews but the wording is very similar on all of them! The bad reviews are very similar to my experiences!