I ordered two plants on 13th May, they arrived just over two weeks later. One was a lovely healthy plant but the other was awful, it was a flamingo plant costing £39.95, the plant is nothing like the picture which I would accept as plants obviously can take time to mature however it is also covered in black spot and all the leaves are deformed. The website says I can return it for a full refund but I have to pay postage, it is two meters tall and I am reluctant to pay postage on a plant that should never have been sent out, I have contacted them 5 times now with photos and had no reply or acknowledgement at all. I will never buy from this company again.