Waited almost a month for delivery. The most expensive item we ordered, we didn't receive and they tried to pass off an inferior variety in its place, hoping we wouldn't notice. Not one of the plant we received were anything like the pictures or description. Trying to get hold of anyone to resolve issues is impossible. No email, no phone number and just a bot that takes you nowhere. You can fill in a 'contact' form but don't expect a reply. This is dreadful company. If you go to Trustpilot, they have two entries make sure you read them both as most of the bad reviews (500 recent ones are hidden away on the smaller one). This is to dilute the fact that all their recent reviews are one star , apart from really obvious fake 5 star ones.