DO NOT TRUST THIS COMPANY TO INSURE YOUR PET - I am disgusted with this company. Our dog could not walk and had pooring diarrhea so we took him to the emergency vet. They x-rayed him to check for obstructions in his stomach. We sent the claim in and Animal Friends retrospectively added this clause to our 'Lifetime-Super' cover: "Diarrhoea - Excludes cover on all claims with respect to the Digestive System with effect from 23 May 2019." We are furious. How can a company retrospectively add an exclusion to avoid paying a claim!! Utterly disgusted with them.
4 years ago
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