My dog has a torn cruciate ligament and refused claim by animal friends.
They said the vet needs to prove its not caused by a patella knee which she is not covered under the claim by doing an X-ray before hand. My dog is having an X-ray and the operation straight away.
I explained the test is due to exercise the knee is not involved. For a £2200 operation and £99 excess. I would only claim £901.00. After paying for 5 years. Dissatisfied with service.
3 years ago
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