My dog was diagnosed with salivary gland cancer and had a tumour removed 10/12/20. Said they would not pay out as she had a lump in her neck which as in fact panniculitus (spelling?). My vet had to write a letter to say they are not linked - second tumour removed in May - they are refusing to pay this. My policy has doubled in price and I have found out today that all her medical problems have subsequently been excluded from the policy. So I am now paying £17.99 per month for my 13 year old cross breed - outrageous company
3 years ago
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