Happy to take my payments for two dogs but both times found excuses why they won’t pay out . Took there time to decide so pets both in pain waiting for answers . One of my small dogs put my monthly payments up to over £80 and told I now also pay 20% of the bill as well as the excess . Shocking getting to speak to someone and now been told because I live in a small holding my border collie is a working dog . I’m contacting the I’m contacting the ombudsman.
2 years ago
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