Dishonest - fail to pay incentive promised An absolute joke of a company! They lured me in with the promise of a £40 voucher for signing up through a friend, but they're straight-up refusing to honour it. Can you believe they're demanding some kind of certificate from a vet to prove my cat exists?! My cat's been part of the family for years, and they think I need formal proof? It's ridiculous and just downright dishonest, changing their terms and conditions to get away without paying what they promised. Digusting behaviour, avoid. They're just out to scam you and dodge their promises..