I took Animal Friends insurance for my cat, have never missed a payment. My cat became ill on 7th February, took him the vest and was given a lot of treatment (£956.00), I put a claim form in a few days later. There have been numerous emails backwards and forwards between us, each time with a different excuse for not paying. As at today 7th April I still have not been paid and I have had to have my cat put to sleep. Absolute disgrace Animal Friends you are not caring enough for these pets, never again will I be using or recommend you to anyone ever again.
8 years ago
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