I have been with AF for over 9 years. Only had to claim once before now. Now my baby is starting to age and had to have test done and heart tablets now for the rest of her life. AF is fighting me because a vet wrote back in 2011 that she has a slight heart murmur requiring no investigation. The fact that she was already insured with them with a life long policy still makes no difference. They still haven't agreed to pay. Disgusting way to treat a loyal customer!
7 years ago
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