I have had insurance with Animal Friends for my cat and dog since 2015. I have never claimed until my cat has suddenly become ill over the last few weeks. When support is required the Company seem sadly lacking and very adept at declining claims. Consideration of the animal seems to be the last thing on their mind. In order to get the claim paid I would need to subject my cat to an invasive operation for a full biopsy and they are not prepared to accept a statement from the vet and lymphoma specialist to confirm the condition. Perhaps if the cat passes away I could have a port mortem and prove the condition but there is probably an exclusion for that too.