We've paid for insurance for our cat for five and a half years. We've just had our claim accepted however out of over £170, but they've only agreed to pay back £38! I accept there is a £99 excess, but this is appalling. Oh and they've now decided that we won't be covered for any related claims from now on.
What a joke. I wish I could leave one star.
I'm on holiday now, but will be cancelling the policy and changing to a new reputable company who will pay out what we are owed as soon as I get home.
6 years ago
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