Have to agree with the majority here - Animal Friends will look for any reason to decline your claim AND add an exclusion on future claims. Don’t purchase; if that’s too late and you already have insurance then when declined for a legit claim don’t accept it. Follow their complaints procedure and then go to the Ombudsman. Policies are underwrittten by Red Sands who will try any trick in the book not to pay out.
6 years ago
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