Purchased a lifetime policy and on year 8 they increased my premium by 300% from £55pm to £220pm! My dog was diagnosed with an ongoing condition that year! What is the point in lifetime cover if they can price you out at renewal? When I took out the policy 8 years ago their advertising included the claim that they would not punish you if you had a pet that needed vet care - but that's exactly what they did to me! I paid enhanced premiums for 8 years for lifetime cover and then found myself priced out of renewal - the policy is not fit for purpose.
6 years ago
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