Terrible insurer I had a policy for my 14 year old cat, that had bladder cancer my vets bill was over £300. I finally had to have her put to sleep which cost another £200. They declined my claim and did not even pay for her death even though she had premium cover. And was insured for this came up with some lame excuse that her condition was Pre existing. I would avoid this company far worst pet insurer on the market. They take your money but give you nothing in return.