I made a claim for a new diagnosis by my excellent vet.. My claim was declined!! They said was existing condition!!! They had no intention of paying out. Totally unfair, going to ask my vet to write to them to reiterate this is a NEW condition of arthritis. Meanwhile ive cancelled my policy. Dont use animal friends. I also had to write to see if thry had received the claim. As i know my vet sent it to them. They didnt even acknowledge receipt of claim.. Just declined!!!! Disgusted.!!! Dont insure your fur babies with these.
5 years ago
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