Very upset by the treatment I have received from Animal Friends . Within a few days of owning our dog I took her to the vet as she had a mild case of conjunctivitis . As this was right at the beginning of our policy I understood that any future conjunctivitis would be excluded from being able to be claimed for , which would not have been unreasonable . However what Animal Friends have actually chosen to do , is to exclude anything at all related to her eyes . . . ie any future eye injury accidents , cataracts , eyesight problems etc . This is totally unjustifiable as all she had was , in the vets own words , ‘ a mild case of conjunctivitis ‘ ,which was successfully treated with eye drops . I would strongly advise to steer clear from this ‘supposedly ‘ ,ethical ,company as my experience of them would suggest something very different !