They really do refuse to pay out at all costs.
Our dog developed a nasty skin infection on her back last month which is now potentially going to cost us hundreds a month in medication but apparently it's a pre existing condition (she has had a bad patch on her leg for years which has never been a cause for concern) but apparently that's a good enough reason to take £45 from us a month and refuse to help when they should be! Horrendous company, avoid at all costs!!!
5 years ago
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