Extremely disappointed with this company having paid for insurance for two dogs for nearly 12 years with no previous claims.
They have refused to cover my dog's arthritis which was diagnosed in April this year because 4 years ago, when visiting the vet's for a routine appointment, I mentioned that she had a stiff leg.
Animal Friends have decided that her arthritis is therefore a previous condition and will not pay for any treatment.
My advice would be to avoid this company when choosing insurance for your pets.
3 years ago
Animal Friends has a
1.7
average rating
from
531
reviews
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