Over 1 hour on the phone for a 3 bike policy. Quote came in over £120 more expensive than best quote. When I mentioned my premium expectation, the price dropped by £100 immediately. Apparently staff can find discounts to apply but obviously not from the outset? Also they provide the opportunity for customers to select voluntary excess but won't tell you if that actually makes a difference to the policy. Won't touch Carole Nash with a barge pole from now on. Not sure what they're playing at. Only positive was the friendly call centre person.
3 years ago
Carole Nash has a
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