Had a motorbike policy for a couple of months after renewal before I sold my bike. The renewal fee was £35 and cancelled fee was £40. So the insurance for 2 months has ended up costing me £100 - the premium wasn't much more than that!
It was incredibly painful cancelling the policy. I had a letter asking me to call Autonet who couldn't deal with my request (they are part of the same group apparently). Then I got cutoff when speaking to someone who could help. Then it took 10 minutes for someone else to speak to me.
All before I found out they've ripped me off with their unjustified fees. Oh, but it's in the policy wording so that makes it ok!
I will not be using these people again. There's so much competition out there, I'd be amazed if Carole Nash survive!
1 year ago
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