Could not cancel automatic car insurance renewal on line, phoned call centre. Call taker had poor English but said she would cancel automatic renewal. A week later they took money out of my account for another year’s insurance. Phone the call centre again and explained that I had not wanted automatic renewal. The call taker was very rude. I have to now wait up to 2 weeks for the money to be refunded to my account.
1 year ago
Carole Nash has a
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