Had been with Carole Nash for over 20 years. Always a excellent company to deal with until the last couple of years when they mixed up my sons motorcycle insurance with my own and they ended up cancelling my policy when I hadn't even spoken to them. Telephoned a advisor who I found difficult to understand but kept saying I had cancelled it. It took many phone calls to people who I found hard to understand. Eventually they checked their records and finally agreed I was correct INFURIATING TO SAY THE LEAST. Then this year wanted to add a new motorcycle onto my existing bike creating a multibike policy only to be told that that wasn't possible as none if their panel of insurance companies would insure me. I requested to cancel my policy as I would find insurance elsewhere. This then involved being bounced from one advisor to another all difficult to understand and a very crackly phone line. My anger and frustration was through the roof, but eventually it was cancelled. Immediately contacted DEVITT INSURANCE spoke with a very easy to understand gentleman who guided me through all the questions and found me a suitable multibike policy for an incredible price. No drama no holding for ever and a crystal clear phone line.