Carol Nash - Avoid! 1 month left on my policy that I had not made a claim on. Sold bike & so informed the company. They offered a £9 refund and a £50 charge for the "Admin"; net result I owe £41 to cancel. If I don't cancel and pay then they will cancel and send me the bill anyway. How can it cost £50 to type into a computer to cancel the policy? Then 48 hors later... I was promised a call back by a manager to discuss the charges but of course heard nothing! So I called them, then a long wait on the phone system listening to their advertising blurb &, finally, the representative had to speak to a manager about the cancellation. But amazingly the charge was dropped!!! So it pays to complain and not accept the charges.