Had a car insured with Carol Nash. When the renewal came they wanted almost double. To make matters worse they had a “don’t worry we’ll automatically take your premium”. Using a well known comparison site I got the same cover for £300 less. Wow, £300 less is amazing. However when I called Carol Nash to ask how I prevent the automatic renewal I get past from person to person none of whom understand that I’m not cancelling, I do not want to renew. It is so simple I’m at a loss as to why I needed to speak with 3 different people (none of whom listened). What a joke company Carol Nash has become - No more of my business (3 cars & 4 motorcycles) will be moving on ASAP