Customer service is rubbish, on renewal I checked the documentation, they stated that I had no medical issues. I rang and told them I had declared my diabetes but they had not put it in the statement of facts. They told me it was on their computer so it didn't matter, I asked why there was a section in the statement of facts for this if it isn't needed, they still refused to add it so I asked for proof of no claims and told them to let the policy lapse.
1 year ago
Carole Nash has a
1.7
average rating
from
393
reviews
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