£320 to change car details after an emergency (head gasket blew) where I had no choice but to get a new car. The reason they said was the risk of the new car as it was older….but that was reflected in the increase in the premium 🙈 (which wasn’t a problem) absolutely shocking. You may think you are getting a good deal but the second you have an emergency (not even a claim) it will bite you on the bum. With £320 for a change of vehicle I’m shocked you have any customers at all! Shocking management and system. Literally wouldn’t touch this company with a barge pole