Ive been with CN for ten years, mainly for breakdown cover aspect. This year the premium was 62 plus 62 for breakdown cover plus 35 broker fee plus tax, £161 all told. Got equivalent cover elsewhere for £89 and cost me £13 to upgrade my Green Flag cover to any vehicle. Called CN on 8th to say DO NOT renew, yet today the 19th I have the fraud dept at my bank asking about a transaction in Altrincham for £161 been tried. My card has been stopped and Ill have to wait for a new one now. I worked out CN are based there so called and , "yes, we tried to take it to renew". I explained Id rang to not renew, he could see Id called on 8th but couldnt explain why it was taken. I asked to make a complaint, he said he'd log that and deal with it. Yeah, like my call to not renew Im guessing, no further action on CN part. Ill never use them again.