Ordered a luxury orchid bouquet for a birthday. Yodel say they delivered but nothing arrived. To their credit M&S did send another bouquet but this was not what I ordered, not fresh, (chrysanthemum & carnations!) half the value - no similarity at all. Now I have to contact customer services again... birthday surprise ruined. Will not use this service again.
3 years ago
Marks & Spencer has a
2.1
average rating
from
1,137
reviews
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