We received two deliveries of flowers from M&S Flower Market from family and friends, one on Wednesday and one on Thursday for my fiance coming out of hospital.The flowers in the first delivery were floppy and way way past their best and i was surprised that when i opened the thursday delivery they were in a similar state.These were shrivelled roses with some more floppy flowers. We followed the instructions and after a couple of days with no improvement so we put them in the bin. Shame on you M&S ,what a waste of time and money,£150 worth of flowers (disgraceful).DO NOT USE THIS SERVICE ! Both deliveries were left on the step without ringing the door bell.