Received flowers from my boyfriend. They are awful. The heads were drooping and 5 were completely off and in the box. I told him that it didn’t matter and not to worry but when he saw them he couldn’t believe the condition. He called M&S and they are sending me a replacement. I have added the photos so that you can see my complaint was validated (not sure if reviews are screened as previous buyer was not allowed to show photos)
4 years ago
Marks & Spencer has a
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